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See more detailsCustomer care hotline Call 1800 10 888
As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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How do I upload my signature?
Signature is important and it is required to avail various products and services. To upload your signature
1. Go to More
2. Select Customer Service Dashboard
3. Select ‘Savings/Current Accounts’
4. Select ‘Upload Signature’ to upload your signature.
How do I track service requests which I have already raised?
That's easy! Follow these steps to track your service requests:
1. From the home page of the app, tap on "Customer Service" section
2. Scroll down to "Track my service requests" to find all your requests
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Apply NowIDFC FIRST Bank wins Award for ‘Best use of AI for Credit Decisioning’
We are happy to announce that IDFC FIRST Bank has won the award for 'Best use of Al for Credit Decisioning' at the 6th India Banking Summit and Awards, held on June 9th & 10th 2022 that saw participation of a number of major banks and fintech organisations.
We started our journey to create a data-driven, new age Bank, able to cater not only to the affluent and mid-income segments but also to the under-banked and un-banked population. In the process, we have built a highly talented analytics unit, aided by a robust infrastructure and best-in-class training.
Within a short span of time, our team has built more than 50+ machine-learning models catering to various use-cases across the bank and enabling us to go beyond the practice of traditional credit underwriting. We have also leveraged several alternate data sources like data from telecom companies and payment aggregators. We continue to test the models across the spectrum extensively to help us evolve and refine our credit decision making.
Please join us in congratulating the team.