Enjoy Zero Charges on All Commonly Used Savings Account Services
Customer care hotlineCall 1800 10 888
Reward points can be redeemed against products at the bank's online shopping portal, as Airmiles or in cash value to reduce your amount due. The redemption value of points to Rupees will vary depending on the exchange category.
Step 1 -Please visit the nearest IDFC FIRST Bank Branch.
Step 2 -Please carry along any one of the officially valid documents [OVD] - Passport, Driving License, Voter ID, Job Card issued by NREGA, Letter issued by National Population, Register Aadhaar card / E-Aadhaar with you.
Step 3 -The representative will submit the request on your behalf and the details will be changed in 48 hours.
CLICK HERE to locate the nearest IDFC FIRST branch.
Step 1 -Log in to NetBanking/Mobile Banking and tap on the ‘Loans’ section on the dashboard.
Step 2 -Select the loan and click on the 'Documents' text mentioned.
Step 3 -From the detailed list of documents, select the ‘Interest Certificate’ option.
It’s done! The file will be downloaded on the device.
CLICK HERE for pictorial view.
Step 1 -Log in to your NetBanking/Mobile Banking and click on ‘Loans’.
Step 2 -Select the ‘Loan’ option.
Step 3 -Scroll down on the dashboard to find the ECS details.
CLICK HERE for pictorial view.
Hi Gurpreet, Thanks for your email and specially the support that you have imparted which was really commendable. Though it took some time to get answers but your persistence to resolve it though coordination between departments and parties was excelled and really appreciated. Mohit Aggarwal 9 April 2024
Dear Sir/Ma'am, I am writing this mail as a humble note of appreciation for the outstanding customer service provided by your executive Gauri Singh. I was facing the issue in foreclosure of my consumer durable loan. I was attended by Gauri Singh. She hardly took 10 minutes to understand my problem and provide resolution for the same. The ability to provide the resolution exceeded my expectations. I really commend the prompt... Salman Khan 4 April 2024
Dear Mitali, I just wanted to say a BIG thank you for the excellent customer service from you! I have been blown away by the speed, efficiency and commitment to time details by you! It has been nothing short of amazing. I definitely made the right choice when I walked into the Nariman point IdfcFirst bank branch 😊!! Rudra Ramchandran 3 April 2024
I would like to callout the work of Mamta Singh from the Credit card inbound team. She has been very supportive and patient with my queries, and she resolved them with the utmost professionalism. This mail is not just to give Mamta a boost and appreciation but also an example of how the support from the customer care team can make a customer happy and trust the bank. Mamta was really helpful in the questions that were thrown at her, and kudos for the team for having such a team member in the support team. Abhishek N R 31 March 2024
Dear Team, I am writing to express my thanks to Mr. Prasad Patil. I met him for one of my loan foreclosure with IDFC First Bank today. I was speechless the way he handled my loan foreclosure request today. I haven't came across the kind of instant action taken by Mr. Prasad Patil everything what he had done will be remembered for the ages. Jayraj Jitendra Singh 30 March 2024