Social Engineering

Social engineering is the psychological manipulation of people into performing actions or divulging confidential personal information such as your banking PIN/passwords.

PRECAUTIONS TO BE TAKEN TO PREVENT SOCIAL ENGINEERING

WHEN TALKING IN PERSON OR OVER A CALL

Do:

  1. Share information on need to know basis
  2. If asked to disclose confidential information, find out why such information is required

Don’t:

  1. Assume that the enquirer has a right to know the required information
  2. Discuss anything in public places

 

WHEN CONTACTED OVER AN EMAIL OR ON-LINE CHAT

Do:

  1. Delete Spam mails to prevent the download of malware in your computer
  2. Be cautious of emails/chats from unknown sources

Don’t:

  1. Share sensitive information like your PIN/password with anyone
  2. Open mails from anonymous senders with unknown topics
     

FOR PHYSICAL DOCUMENTS

Do:

  1. Shred documents, especially confidential, if you're discarding them
  2. Find out where your printouts are, if they're missing

Don’t:

  1. Leave sensitive information unattended
  2. Print sensitive information, or keep printing if unable to trace previous print-outs

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REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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