ATM Security

PRECAUTIONS TO BE TAKEN WHILE USING IDFC BANK ATM

BEFORE APPROACHING THE ATM

Do:

  1. Be aware of your surroundings
  2. Be ready before you reach the machine
  3. Memorize your PIN

Don’t:

  1. Speak to a stranger outside or close to the ATM
  2. Write your PIN on the back of your card/card sleeve or keep it in your wallet/purse
  3. Accept assistance or allow anyone to interfere with your transaction


WHEN AT THE ATM

Do:

  1. Ensure that no external devices/wires are attached to the ATM machine
  2. Ensure that your PIN cannot be viewed by others
  3. Hide the keypad with the other hand while entering PIN
  4. Press the 'Cancel' key before moving away from the ATM
  5. Collect your card and transaction slip

Don’t:

  1. Allow people to look over your shoulder as you enter the PIN
  2. Leave your receipts behind
  3. Count your cash at the machine or in public

 

AS YOU LEAVE THE ATM

Contact the Bank immediately in case

  1. You observe discrepancies in your account statement or account balance
  2. You get a message of successful transaction but cash is not dispersed or less cash is dispersed
  3. Your card is lost or stolen

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Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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