IDFC FIRST Bank Mobile banking services

Access your funds and banking details anytime, anywhere

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One view for all accounts
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Manage your transaction limits
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On-the-go access

Mobile Banking

Now your business need not stop when you’re on the move. Manage your Current Account from anywhere with the IDFC FIRST Banks’ Mobile App. Keeping your business needs the app caters to entities like companies, LLPs, Partnership firms, HUFs etc.

The mobile app has the capability to process transaction as per the organisation’s transaction authorisation matrix, thereby ensuring no compromise on the approval process even for transactions processed on the go.

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This app caters to transactions basis workflow and approvals. If you hold a savings account, you can view the same on this app itself.

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An easy-to-use app

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Frequently Asked Questions

How to download the Mobile Banking App?

The App is currently available only for iPhone and Android phone users. Here are the steps to download the App:

  • Android phones:
    Visit Google Play
    Search for IDFC FIRST Bank
    Download and install the IDFC FIRST Bank Mobile Banking App
    Login with your Username and Password
    Please use the same Username and Password as the one for Internet Banking
  • iPhones:
    Visit the App Store
    Search for IDFC FIRST Bank
    Download and install the IDFC FIRST Bank Mobile Banking App
    Login with your Username and Password
    Please use the same Username and Password as the one for Internet Banking

Which Android and iOS versions are compatible with the App?

The App is compatible with iOS 8.0 & above for iPhone users and Android OS 4.4 & above

What are the charges for downloading the App?

Effective Date shall be December 18, 2018 pursuant to filing of both the Orders passed by NCLT respectively with Registrar of Companies.

What is the minimum account balance required to be maintained monthly in the IDFC FIRST Bank Savings Account?

IDFC FIRST Bank Mobile Banking App is FREE of charge. However, your mobile operator may levy charges for mobile internet. Please check with your operator for details.

How to login to the Mobile Banking App?

If you are an existing Internet Banking user, you can login with the same Username and Password used for Internet Banking. If you are not an existing user, you can register on Mobile Banking App itself. Just follow the below steps:

  • Open the App
  • Click on Create Username
  • Enter your customer ID (sent in the welcome kit) and Account number
  • Create your Password to login
  • Use the same Username and Password to login to Mobile Banking App and Internet Banking.

Is the IDFC FIRST Bank Mobile Banking App secure?

Yes, the App is secure as no information is stored on your mobile phone or SIM card. So even if your phone is lost or stolen, your account is safe.

What are the transactions which I can do using the IDFC FIRST Bank Mobile Banking App?

What are the transactions which I can do using the IDFC FIRST Bank Mobile Banking App?


IDFC FIRST Bank Mobile App offers 42 transactions on the go. List of the transactions which can be done are as follows:

  1. Accounts
    1. View Account Summary
    2. Check your Hold balance
    3. Check your Account statement and email the same to your registered email id
  2. Funds Transfer
    1. Between your own accounts within Customer ID
    2. Within IDFC FIRST Bank
    3. Other Banks using NEFT
    4. Other Banks using RTGS
    5. Other Bank credit card payments using NEFT
    6. Other Banks using IMPS (Account transfer only)
    7. One time transfer using IMPS, NEFT or RTGS to non-registered beneficiaries
    8. Schedule transfers to already added beneficiaries
    9. Add/Delete beneficiaries
  3. Fixed Deposits
    1. Open a Fixed Deposit
    2. Check your Fixed Deposit summary
    3. Close Fixed Deposit
    4. Check interest rates
  4. Recurring Deposits
    1. Open a Recurring Deposit
    2. Check your Recurring Deposit summary
    3. lose Recurring Deposit
    4. Check interest rates
  5. Bill Pay
    1. Pay Due Bills
    2. Quick Pay (make instant payment to non-registered Billers)
    3. Recharge your mobile or DTH connections
    4. Add or Manage your added Billers
    5. Check your transaction history
  6. Debit Card
    1. We offer you one view of all your linked debit cards
    2. Permanently block your card if you have lost your card and also request for a replacement
    3. Temporarily block your card in case you have misplaced your card
    4. Unblock your temporarily blocked card once you find it
    5. Set your daily withdrawal and purchase limits both domestic and international within preset limits.
  7. Home Loan
    1. Check your Loan summary and other details
    2. Check your Loan statement and also you can get it emailed to your registered email id
    3. Know your future payments under Repayment schedule
    4. And lastly check your interest certificate on how much you have to pay and how much you have paid till date.
  8. Our home loan customers can use the below services

  9. Service Requests
    1. Requests for a cheque book
    2. Modify your email id
    3. Add Nominee for your account
    4. Update your PAN card details
    5. Update your Aadhar card details
    6. Track your Requests
  10. Others
    1. View Profile
    2. Internet Banking Password / MPIN
    3. Debit Card PIN

How many users can use this App on a particular mobile phone?

Any number of users can use this App on the same handset

Can I access my IDFC FIRST Bank Mobile Banking App when I am on overseas/national roaming?

Yes, as long as you are connected to the internet on your mobile phone you can access the App.

What if I get disconnected or my mobile phone switches off when I am logged in?

You automatically get logged out and then after your handset is switched on, you can log in and start transacting once again.

What if I get an SMS or a call while on IDFC FIRST Bank Mobile App?

You can still answer the call or read the SMS while IDFC FIRST Bank Mobile App continues to run in the background

What if I want to change my mobile phone device?

In case you want to use the IDFC FIRST Bank Mobile Banking App on your new device, you will have to re-download the App on your new handset. Follow the set of download instructions for this and continue banking.

What if I change my mobile number?

You can still access your account using IDFC FIRST Bank Mobile Banking App on your phone. However, in case of a new handset you need to re-download IDFC FIRST Bank Mobile Banking App. Please make sure your new number is updated in the Bank records as the One Time Password (OTP) for certain transactions will be sent on that number.

Are there any charges and transaction limits to the transactions I can perform on IDFC FIRST Bank Mobile Banking App?

No, there are no charges for transactions done using the IDFC FIRST Bank Mobile Banking App. However, the daily limit for Funds Transfer of Rs. 20 Lakhs per customer ID does apply.

When will the transaction request placed on IDFC FIRST Bank Mobile Banking App get executed?

Any transaction request placed on your IDFC FIRST Bank Mobile Banking App will take the same amount of time as it would on IDFC FIRST Bank Internet Banking.

How do I log out of the Mobile Banking App?

In the Menu, scroll to the bottom, there is an option called ‘Logout’. Click on the option to logout of the Mobile Banking App

Can I access Mobile Banking App if I have not registered for Internet Banking?

Yes, but you will have to register for the same through the App. Please refer the Steps mentioned in question "How to login to mobile banking app" .

Is this service available 24x7?

Yes, you can access the Mobile Banking App anytime and anywhere you want as long as you are connected to the mobile Internet or Wi-Fi.

How do I terminate this service?

To terminate this service, just delete the App from your mobile handset.

What do I do if I lose my mobile phone?

Nothing will happen even if you lose your phone as you need a password to use this App

Which customers can use IDFC FIRST Bank Mobile Banking App?

All customers having a Savings or Current Account with IDFC FIRST Bank can use this App

Setting up your MPIN

It is as simple as it can get, And it’s faster, takes less than a minute.

  • On the login screen just click on “MPIN”
  • Click on “Setup MPIN”
  • Enter your Internet Banking Username and Password
  • Verify your mobile number by entering the OTP
  • Enter the 4-digit MPIN you wish to use…
  • And you are all done

Hope you are creative enough to not enter the same digits like 1111, 2222, etc. by the way it is also for your own safety.

My MPIN has got blocked what should I do?

This means that you tried entering incorrect MPIN 5 times. We can’t let you go on forever.



Don't worry though, this does not mean you will never get access, just click on "Forgot MPIN" to regenerate or use the option of logging in with your Internet Banking Username and Password.

Is this facility available on both Internet Banking and Mobile App

Yes, this facility is available on both Internet Banking and Mobile App.

How is this feature beneficial to me?

To transfer funds into your account, you need not go through the trouble of adding beneficiary and to know your IDFC FIRST Bank Account number and IFSC details etc.

Neither you have to issue a cheque or deposit it in your bank.

Simply login to your IDFC FIRST bank account and pull funds instantly. It is seamless and frictionless.

My other bank account is debited, but my IDFC FIRST bank account is not credited yet?

In case of technical failures, basis the existing reconciliation process, the credit will be posted into your account within 3-4 working days.


In case the transaction has been failed by other bank, then the same will be refunded back to you by other bank itself as per their processes.

Can I set my entire ATM withdrawal or purchase limit for international usage only?

Yes, you can.

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Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

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