What's special about us
Zero Charges on 28 Commonly Used Savings Account Services
- About Us
- MD & CEO letter about the bank
- MD & CEO
- Our History
- Letter to Shareholders on the 1st Annual Report after Merger
- Letter to Shareholders on the 2nd Annual Report after Merger
- Letter to Shareholders on the 3rd Annual Report after Merger
- Letter to Shareholders on the 4th Annual Report after Merger
- Board of Directors
- Awards & Accolades
- News Room
- Investors
- Careers
- ESG
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As per amendment in the Income Tax Rules, PAN or Aadhaar are to be mandatorily quoted for cash deposit or withdrawal aggregating to Rupees twenty lakhs or more in a FY. Please update your PAN or Aadhaar. Kindly reach out to the Bank’s contact center on 1800 10 888 or visit the nearest IDFC FIRST Bank branch for further queries.
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Wireless and Mobile
Aadhar payment system offers seamless integration with ERP.
Quick Installation
Wireless Payment System
Minimal Documentation
24/7 Support
What is POGO MPOS
POGO MPOS is a lightweight, compact and easy-to-carry solution, which lets you accept card, cash or cheque payments when you’re on the go. It pairs with your smartphone through BluetoothTM and is compatible with phones running Android 2.3 and above. POGO has a bright LCD display, and a user-friendly PIN pad for customers to enter their PIN. The POGO app is secured with a password and stores no data, thereby ensuring safe mobile payments. Here’s how POGO helps to ease your collections:
• EDC terminals are installed at payment acceptance points.
• Payments will be made via credit card to your pre-determined bank account through an electronic fund transfer.
• VISA, MasterCard, Maestro & RuPay cards will be accepted by the Wi-Fi POS machines, even if they are issued globally.
• Wi-Fi POS terminals are equipped with the latest technology which is designed for robustness and security.
• EDC wireless payment terminals are offered with dual SIM capability to ensure seamless network connectivity and an instant procession for the wireless payment system.
User Guide
Get a better understanding of how efficient our wireless payment terminal works for you. In order to use it to the optimum, we have an in-depth guide for you. Click on the link below to view the step by step process.
Do’s and Don’ts
Simplify your payment journey with our easy-to-use card swipe machine. To ensure that you have a satisfying experience with our Wi-Fi POS machine, we recommend that you scan through some precautionary details.
FOLLOW SIMPLE PRECAUTIONS
What are the Do’s of using a Wi-Fi POS machine?
• Check card validity period
• Check for card security features
• Swipe the card through the wireless payment terminal in the customer's presence
• Follow instruction from card swipe machine (approve /decline/collection etc.)
• In case the card is declined as Lost/ Stolen, Capture, Pickup, the merchant should retain the card or report it immediately to the acquiring bank or call the authorisation number and ask for a code
• Compare the card number & name printed on the charge slip with that on the card
• Get the charge slip signed by the customer and check if the signature matches with the one on the card
• If the card is not signed, then ask the customer to sign it in your presence. Verify the signature and name along with photo identification
• Return the card and customer copy of the charge slip to the customer
• Keep the merchant copy of the charge slip and the invoice of the Transaction for at least one year after the sale to settle any future disputes
What are the Don’ts I should note about Wi-Fi POS machine?
• Split the amounts and swipe multiple times for a single transaction.
• Provide cash against the credit cards.
• Use your own card at the merchant establishment.
• Handover the EDC swipe machine to the card holder, unless the wireless payment terminal asks for a PIN to be entered.
• Swipe transaction using chip card.
How do I check if the card is genuine or not?
• Proper alignment of the card number, card holder’s name, expiry date & other embossed details. (Clarity, uniformity of size and spacing between embossed characters).
• 3D Hologram (Flying Dove for VISA/MC printed on border of the two Interlocked Globes for Master Card).
• First four digits embossed on the card must match with the one printed below/above it.
• Last four digits of the card number extending into the hologram.
• Master Card/VISA logo borders, colour are not blurred or uneven.
• For a Master Card ‘M’ and ‘C’ imprint under the UV light in the lower half.
• For a VISA card the ‘Flying Dove’ imprint under the UV light on the top half for a VISA card
• In the new Visa card logo, the upper corner of the left arm of ‘V’ is yellow in colour
• In the new Visa Card when the VISA logo is viewed under a UV light, the ‘V’ is visible in the center of the logo
• Check for stylized flying V – one stem vertical and other side 45” degree to vertical in VISA Card and special security character ‘MC’ on the master card
• In new VISA and Master Card the stylish flying ‘V’ and security character ‘MC’ respectively is not incorporated
• Repeat Master Card/Visa printed in multicolour on the signature panel at 45” degree angle
• Look for reverse italics print of Card number (16 digits/last 4 digits) on the signature panel followed by a 3-digit code
• In New VISA card Flying Dove 3D hologram could be either above VISA flag or on the reverse side of the card below signature panel or on the Magnetic strip
• In new VISA Card signature panel, horizontal line visible for naked eyes, but when viewed under UV light ‘VISA’ is seen printed repeatedly and horizontally
• In New VISA and Master Card the 3-digit code is printed on separate white panel next to signature panel
How can I check for any fraudulent behaviour?
• You notice hasty behaviour, indiscriminate purchase, insisting on taking own delivery of large items, repeated visits to the store either on the same day or consecutive days with multiple cards by a non-regular customer
• Cardholder is in a hurry to buy indiscriminately and quits the shop, looks nervous and not confident while signing and is in a hurry, comes in a few minutes before closing time
• You see a re-encoded magnetic strip (match card no/name on card with that on the charge slip) Verify the signatures closely & in case of doubt, call the authorisation center.
• In case of doubts on the Cardmember do not rely merely on the approval received as a result of a swipe on the wireless payment terminal. In such cases, call us on 1800 300 05163 for assistance
• For Petrol Bunks, please mention the Cardholders’ vehicle no. behind the charge slip copy
• For Mobile Phone Sales, please mention IMEI number of the invoice for further reference
Points to Remember
• Please mention your MID (Merchant ID) & your TID (Terminal ID) on all your communication.
• Always keep your MID and TID handy when you call our customer care & do mention the same in your email communication.
• Inform us of any changes in your contact numbers and email ID so we can continue sharing important updates with you.
• Please ensure you carry out Batch Settlements on a daily basis to enable us to promptly process your payments and to avoid the late settlement charges.
• Payments credited to your account will be communicated every day by 9.30 AM, except on Sundays & Public holidays.
