Merchant Solutions

Your business moving away from cash? Try our electronic options

fdhd
 Media1
Portable
Media2
Paperless
Media3
Simple Documentation
Media4
24x7 Support

Merchant Solutions

IDFC FIRST Bank brings secure, robust, and customer-friendly electronic payment solutions to make your business smart and easy. Solutions include MPOS, POS, Payment Gateway, Aadhaar Pay, and UPI. More payment options, more sales, and thus, a more satisfied customer!

APPLY NOW

X

Counter Top Terminal

DOs Check card validity period. Check for card Security features. Swipe the card through the terminal in the customer's presence. Follow instruction from POS (approve /decline/collection etc.) In case the card is declined as Lost/Stolen, Capture, Pickup, the merchant should retain the card or report it immediately to the acquiring bank or call the authorization number and ask for a code. Compare the card number & name printed on the charge slip with that on the card. Get the charge slip signed by the customer and check if the signature matches with the one on the card. If the card is not signed then ask the customer to sign it in your presence. Verify the signature and name along with photo identification. Return the card and customer copy of the charge slip to the customer. Keep the merchant copy of the charge slip and the invoice of the Transaction for at least one year after the sale to settle any future disputes. For all International/High Value card transactions, it is recommended that the merchant should check the ID proof of the card holder and compare the signature on the card to the signature on the ID proof. Also check whether the nationality as per ID proof matches with Issuing bank country. The credit card, local or international can be checked with the issuing bank name, country of card issued & customer care numbers printed on the backside of the credit card. Alternatively, merchant may contact the Authorization center of the Acquirer and confirm the name of the Bank against that mentioned on the card. Always note down the customers address and contact details for future reference. DONTs Split the amounts and swipe multiple times for a single transaction. Provide cash against the credit cards. Use your own card at the merchant establishment. Handover the EDC to the card holder, unless the terminal asks for a PIN to be entered. Swipe transaction using chip card.

APPLY NOW

X

Benefits exclusively for you

X

Check Your Eligibility

Documents
Required

X
Fees & Charges Check the fees & charges applicable
for different types of accounts
Contact Us Need to get in touch with us,
check the various modes of connecting with us

Aadhaar Pay

Introducing, IDFC Aadhaar Pay - a unique solution that enables merchants across the country to facilitate cashless purchases for customers with just their thumb and Aadhaar number. No hassles of multiple apps, card swipes, remembering passwords, downloading e-wallets or even carrying a phone for cashless payments. With an Aadhaar linked bank account and your thumbprint as your ID, you can use this breakthrough technology to pay for anything, anywhere. As a Customer: All you need is your Aadhaar linked bank account & your thumb. As a Merchant: All you need is your own Android smartphone with a reliable internet connection, a current account with IDFC Bank (to where the money will be collected) & the IDFC Aadhaar Pay app. You get immediate credit into your Aadhaar linked bank account. Get the IDFC Aadhaar Pay App now! #AngoothaUthao aur payment karte jao!

Apply Now

X
X
X

Contact us

REGISTERED office:

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,
Harrington Road, Chetpet,
Chennai - 600031, Tamil Nadu,
India

Corporate office:

IDFC FIRST Bank Ltd

Naman Chambers,
C-32, G-Block,
Bandra-Kurla Complex,
Bandra East, Mumbai - 400051,
India

IDFC FIRST Bank Customers

Toll Free No - 1800 419 4332
Email - Banker@idfcfirstbank.com

Capital First Customers

Toll Free No - 1860 500 9900
Email - Customer.Care@Capitalfirst.Com

X

For Media Contact

X

For Media Contact

X

  • LOGIN TO INTERNET BANKING

Did you join the IDFC FIRST family after December 15, 2020?

Congratulations! We have unlocked access to our new exciting banking portal for all customers who opened their accounts after December 15, 2020


LOGIN TO NEW PORTAL




For customers who joined before December 15, 2020

We will have the new portal unlocked for you too shortly. Meanwhile, please continue using our existing portal to manage your account


LOGIN TO EXISTING PORTAL

For managing Loan Accounts

LOGIN TO MANAGE LOANS

For managing Wholesale Accounts

LOGIN TO WHOLESALE BANKING

X