IDFC FIRST Bank brings secure, robust, and customer-friendly electronic payment solutions to make your business smart and easy. Solutions include MPOS, POS, Payment Gateway, Aadhaar Pay, and UPI. More payment options, more sales, and thus, a more satisfied customer!
DOs Check card validity period. Check for card Security features. Swipe the card through the terminal in the customer's presence. Follow instruction from POS (approve /decline/collection etc.) In case the card is declined as Lost/Stolen, Capture, Pickup, the merchant should retain the card or report it immediately to the acquiring bank or call the authorization number and ask for a code. Compare the card number & name printed on the charge slip with that on the card. Get the charge slip signed by the customer and check if the signature matches with the one on the card. If the card is not signed then ask the customer to sign it in your presence. Verify the signature and name along with photo identification. Return the card and customer copy of the charge slip to the customer. Keep the merchant copy of the charge slip and the invoice of the Transaction for at least one year after the sale to settle any future disputes. For all International/High Value card transactions, it is recommended that the merchant should check the ID proof of the card holder and compare the signature on the card to the signature on the ID proof. Also check whether the nationality as per ID proof matches with Issuing bank country. The credit card, local or international can be checked with the issuing bank name, country of card issued & customer care numbers printed on the backside of the credit card. Alternatively, merchant may contact the Authorization center of the Acquirer and confirm the name of the Bank against that mentioned on the card. Always note down the customers address and contact details for future reference. DONTs Split the amounts and swipe multiple times for a single transaction. Provide cash against the credit cards. Use your own card at the merchant establishment. Handover the EDC to the card holder, unless the terminal asks for a PIN to be entered. Swipe transaction using chip card.
Introducing, IDFC Aadhaar Pay - a unique solution that enables merchants across the country to facilitate cashless purchases for customers with just their thumb and Aadhaar number. No hassles of multiple apps, card swipes, remembering passwords, downloading e-wallets or even carrying a phone for cashless payments. With an Aadhaar linked bank account and your thumbprint as your ID, you can use this breakthrough technology to pay for anything, anywhere. As a Customer: All you need is your Aadhaar linked bank account & your thumb. As a Merchant: All you need is your own Android smartphone with a reliable internet connection, a current account with IDFC Bank (to where the money will be collected) & the IDFC Aadhaar Pay app. You get immediate credit into your Aadhaar linked bank account. Get the IDFC Aadhaar Pay App now! #AngoothaUthao aur payment karte jao!